FAQ

CDN for WordPress?

Just sign up to our service and get access to Cloudflare CDN as a standard part of our package ensuring you have a super fast internet site world wide. Just this feature alone justifies the cost of our managed servers, given the high cost of Cloudflare.

Does my site use a CDN or Content Delivery Network already?

To check, simply go to one of the free speed test services available. We use GTMetrix.com and WebPageTest as they allow checks to be done from Australia. But both can be used to confirm you are really using a CDN. If you find you are not, join our service to and receive free partner access to Cloudflare’s Content Delivery Network now.

Do I Have To Choose A Subscription?

Yes, we offer a managed WordPress WordPress hosting service. We don’t just host your site, but we take care of it also. This includes updating plugins each month, backing up each day and constant optimisation work to ensure your site is always running efficiently and smoothly. These services require team members to work on your site each month and this work is covered by the low monthly cost. We also offer a yearly subscription option if you prefer.

Can I pay annually?

Yes, and we offer an annual discount of 10%. Choosing this option will ensure you lock in the current low monthly fee for the entire year and also get a discount.

Why is there a setup fee?

Developing a site usually costs hundreds, if not thousands, of dollars. We do this with tools and themes we know and trust, keeping the site development costs down and the site speed high. But, the work still needs to be done and we do not want to lock you into contracts, so we do this with a minimal upfront fee instead.

Is There a Lock In Contract ?

No, there are no lock-in contracts. But it will hurt our feelings if you leave…

To get started, sign up now.

Do I Own My Website?

Yes, since you have paid for the initial setup fee, you fully own the resulting development / design.

To get started, sign up now.

What is the easiest way to get a website online in Australia?

That’s simple, just register here at sitenow.com.au. We take care of all the hard work and deliver you a great result, all within a few days. Sign up now.

Do you support e-commerce websites?

Site Now offers fast and secure managed eCommerce sites at a low price. Just upload your content, images and product types now and you will be live in no time. We will create your site with your content and configure WooCommerce to handle your transactional needs, including connection to most common payment gateways.

Register here for a quick turn around.

Do I Have Access To My Website Backend?

Yes! When your new website is ready you are provided with login access to your WordPress back-end where you can make new pages, new blog posts, add more content, update images or take entire copies of your site.

To get started, sign up now.

Does your service include email addresses?

Yes, we support unlimited email accounts, but they must be kept within your disk allocation. You can access these using the most common email programs, such as Outlook, MacOS Mail and Thunderbird and we support the most common protocols, being POP3, IMAP and SMTP. We usually recommend using POP3 to avoid filling up the server with mail, but we can advise you on how to configure that once you join.

How long does it take to setup a new site?

The DIY plan can be setup within 24 hours. For site the development plan, it usually takes about 5 business days, but this will depend on your requirements. By sticking to our standard builders and supported themes, this time can greatly be reduced.

Sign up now to get started.

What if I have specific and unique requirements or needs?

We offer a standard set of services designed to support 80% of customers. If your needs go outside of this, we can handle these outside of the standard subscription. Extra plugins can be purchased and if necessary, per hour coding can be done at our standard low rates. Alternatively, since you will have full control over your site, you can arrange for these to be handled by a developer of your own choosing.

If you wish to check on any special requirements before signing up, please contact us.

Can I transfer my existing site and have it managed by your service?

Yes. Please sign-up to the DIY plan get the process started. Alternatively, if you know you have a lot of changes to your site that needs to be done once transferred, you can sign-up to the Managed Website Design plan to save on costs.